The Icon by Gilani’s Terms and Conditions

These terms and conditions are solely governed and operated by The Icon by Gilani’s. Therefore, you are requested to read these conditions thoroughly, as they are a binding contract between you and The Icon by Gilani’s.  

By using this website, you consent to agree with these terms and conditions.

If you disagree with our conditions on this page, you are free not to use this website. 

We reserve all the right to change our policy at any time. Therefore, you must check this page periodically for any changes and updates.

How does The Icon By Gilani Serve its Customers?

We strive to facilitate you in the best possible manner through our 24/7 customer support service. In case of any concern or query about our products or services, contact our customer representative at

Payment Methods:

The payment methods we accept are both online bank transfers and cash on delivery. You can choose any method according to your convenience. 

Order and Delivery Policy

The Icon by Gilani’s is committed to serving you with the best buying experience possible. Once you place the order, you will receive an automated confirmation email for your purchase and the tracking information. 

The Icon by Gilani’s reserves the right to cancel your order for the following reasons: 

  • Missing or incomplete information
  • No response from the customer 
  • If the same order is placed twice and we receive no response from you.
  • If you choose an online bank transfer method for the payment and do not share the payment receipt for more than 3 days after placing the order.

In case of cancellation of your order, we will notify you through the provided email address. 

Handling Process

We conduct quality checks on your order, and then they are subject to packaging. We carefully check and pack the product to ensure it arrives undamaged. It may take about 2–3 days. 

If you order a customized item, it will take around 7 days. Therefore, your patience is highly appreciated in this matter. 

Color Variation

At The Icon by Gilani’s, we make sure to display the accurate color scheme of our products on the website. However, there may be a slight variation in the color of the actual product that is displayed on your screen. 


The Icon By Gilani’s ships every item carefully from Pakistan. All our product prices displayed on the site are in Pakistani Rupees. No matter where your product is shipped, it undergoes a strict quality control process.

Shipping Charges: 500 PKR

Estimated time: 4-8 Days. 


We only ship products if all the required information is completed. So, you must provide accurate information, including your address, email address, contact number, etc.  

Order Cancellation Policy:

If you wish to cancel your order, you may do so before it is processed. However, your cancellation request must be intimated to our customer support team at before it is processed. Once the order is processed from our end, we won’t be able to cancel it.